Add an order tracker to your Wix site

How it works

ShopTicket gives you an intake form at your own address (something like shopticket.dev/intake/your-shop). You embed that form on your Wix site using Wix's own HTML element. When a customer fills it out, it becomes an order in your dashboard, and that order gets its own private tracker link you share with them.

The embed isn't tied to a specific domain, so the same form works on your Wix site, anywhere else, or as a plain link in your bio. You're adding a layer on top of what you already run, not migrating anything.

What you'll need first

• A ShopTicket shop. Free to start. If you don't have one yet, set one up here and note the shop name in your intake address.
• Edit access to your Wix site. You'll work in the Wix Editor (or Wix Studio). The HTML embed element is available on Wix sites; publishing makes it live.

Your embed code

Here's the snippet. Replace your-shop with your shop's name (the part after /intake/ in your address):

<iframe
  src="https://shopticket.dev/intake/your-shop"
  title="Start a commission"
  style="width:100%;min-height:900px;border:0;"
  loading="lazy"
></iframe>

The min-height keeps the frame tall enough that the form is never cut off, while still letting it grow if you add longer intake fields. Leave the rest as-is.

Adding it to Wix

1. 1

   Open the page and add an element.

   In the Wix Editor, go to the page where you want the form (a Commissions or Contact page works well) and click Add Elements (the plus icon).

2. 2

   Choose Embed Code, then Embed HTML.

   Under Embed Code, pick Embed HTML. An HTML element drops onto the page. (In Wix Studio, it's under Add › Embed & Social › Embed HTML.)

3. 3

   Click Enter Code and paste the snippet.

   Select the element, click Enter Code, and choose the Code option (not Website Address). Paste your embed code, swapping your-shop for your real shop name. Click Update.

4. 4

   Size and position the element.

   Wix won't auto-size the embed, so drag the element box to roughly the height of the form. If the form is cut off or has a gap below it, adjust both the box and the min-height value in the snippet until they match.

5. 5

   Publish, then send yourself a test.

   Click Publish. The embed only renders on the published site, not always in the editor, so check the live page. Then submit the form once yourself and confirm the order lands in your dashboard.

Prefer not to embed? Use the link

Your intake form is a real hosted page on its own, so embedding is optional. Add a button or menu link pointing to https://shopticket.dev/intake/your-shop, or drop that link in your bio. Customers land on a clean, branded form with your shop name on it, and everything downstream works the same.

What your customer sees next

Once a request comes in and you turn it into an order, ShopTicket gives that order a private tracker link. You send it once. From then on the customer can open it any time to see the current stage, progress photos, their quote and outstanding balance, and any documents you've attached, all without making an account or logging in. The “how's it coming along?” messages mostly stop, because they already have the answer.