Run every commission, from inquiry to final payment.
Build the quote. Share progress. Take payment. Your customer follows along on a live tracker.
Free to start. No credit card required.
Plugs into the shop you already have.
No migration, no rebuild. Embed the intake form, share a link, or print a QR. ShopTicket fits around what you've got.
What your customer sees
West Coast Woodshop
via ShopTicket
Custom walnut dining table
Work has begun on your order.
Updates
Recent photos
Shared by your maker
Trestle legs
April 21
Grain from the planer
April 16
Slab picked out
April 9
Update from West Coast Woodshop
Picking the leg blanks tomorrow. Will share photos once they're cut.
2 days ago
Work has started on your order
Balance $2,500 due later. Want to pay early?
Pay now →
Messages
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What makes it different
Built for shops, not for marketplaces.
Customer-facing by default
Every order gets a public tracker URL. No accounts or logins for your customers. They check stage, photos, quote, and payments on their own.
Payments your way
Stripe, bank transfer, check, cash, whatever you already use. ShopTicket records the payment and updates the customer. We don't take a cut.
Your shop name, not ours
Every tracker and every email is branded as your business. ShopTicket is the plumbing; the customer experiences you.
Stop answering "is it ready yet?" emails.
Give your customers a real place to check on their work, and get back to making it.